There’s no denying the promise that artificial intelligence (AI) holds both for our professional and personal lives. However, as the technology becomes more prevalent it raises some ethical concerns, many of which were examined by Chris Preimesberger in a recent eWEEK piece.
Preimesberger wrote, “We’re now confronted with a global need to…educate our communities on how to apply guard rails that will ensure the use of AI as both ethical and beneficial to all.”
This education involves examining issues related to humanity, inequality, unemployment, and security. It also requires that businesses, governments, and the public at large collaborate with AI experts and developers to ensure that the technology reaches its full potential, is sustainable and poses no threat to society.
The eWEEK article offered five considerations for meeting the above goals and building “an ethical and competitive AI economy” — check out the summary below:
- Introduce AI Corporate Governance and Ethical Frameworks — Companies should devise AI guidelines that uphold the moral use of the technology, similar to what many developed to oversee social media as the technology became more prevalent. In addition, organizations should make ethical AI a part of routine discussions throughout the organization — from formal scenarios like board meetings and performance reviews to informal staff meetings.
- Demystify AI and AI Accountability — As part of any AI implementation, businesses should first acknowledge the potential risks of rolling out the technology and devise strategies for testing it — prior to implementation, but also once it’s in use.
- Engender Trust in Corporate AI — Transparency is critical when communicating about the company’s use of AI to employees and relevant external parties like partners and customers. Companies need to be open about the technology’s intended purpose and why leadership believes AI should be adopted in the organization in order to build human trust in the technology.
- Bring AI into the Workforce — To encourage bringing AI into the workforce, businesses should invest in training/retraining for all employees that interact significantly with the technology. While some roles will adjust and change, AI should be positioned as a tool to augment humans, not replace them.
- Train Future Generations — To ensure the ethical use of AI, one way businesses and governments can help is to support digital education programs for students. As Preimesberger puts it, “In an ideal world, students would leave education and anticipate ethical frameworks and principles around the use of AI technology; they would understand what accountability concerns led to the creation of these principles and, in turn, expect transparency from companies doing business with AI.”
These are just a few considerations for ensuring ethics is a part of all artificial intelligence implementations, and this is bound to remain an area of discussion as AI adoption increases.