AI and The Future of Customer Service
The phrase “the customer is king” has been used to describe consumer purchasing power for years, but this power has increased substantially...
Why Data Governance is Increasingly an Operations Function
Will 2022 be the year of data governance? In recent years, data governance has transitioned from compliance and risk management into the...
5 Must-Haves for Operationalizing Advanced Analytics
Operationalizing analytics models is critical if you want these models to remain relevant and useful. However, successfully operationalizing the advanced analytics application...
